Palm

Update 2.12 for the Treo 680

Download & Install: Windows Vista

This method requires an SD or MMC expansion card.

Do not use a miniSD or microSD expansion card and adapter. Palm has identified that the most reliable method is to use a full-sized SD card between 32MB and 2GB. Using a miniSD or microSD expansion card with an adapter can cause issues with the update.

 

  1. Connect the USB sync cable to your smartphone, and perform a HotSync operation. This will make a backup of your information to your Windows Vista PC.

    Connect your smartphone to its charger and leave it connected throughout the installation process.
  2. Download: Treo680_2_12_ROW_SDupdater.zip (22.8MB zip file)
    You must use a desktop PC and a USB sync cable to install this update; it cannot be installed wirelessly.
  3. Double-click the downloaded file to decompress it. Windows Vista will unzip the file to a PALM folder containing several individual files.
  4. Format the expansion card, either on your Windows Vista PC, or in your Treo 680 smartphone.

    We'll show you how to do it on your desktop PC. This will erase all data on the expansion card.
    • Insert the expansion card into a card reader, and insert the reader into your Windows Vista PC.
    • On your Windows Vista machine, open up My Computer.
    • Right-click the SD Card reader, and select Format...
    • Give it a name under Volume Label, and select Quick Format. Click Start.
    When finished, confirm the format by clicking OK, then click OK to complete the formatting.
  5. On your Windows Vista PC with the expansion card still inserted, copy the PALM folder in its entirety into the root directory (top level, no subfolders) of the expansion card.
  6. Remove the card from your Windows Vista PC, and insert it into your smartphone.

    The update will begin immediately. You must erase all data to proceed with the update. Select Proceed when prompted with the warning shown.

    The Treo will soft reset, the Palm logo will appear onscreen, the update will begin.
  7. The updater may take a moment to begin. Do not disconnect your smartphone from the charger during the update process. The update will take 8 to 10 minutes.
  8. This is the final screen of the update process. Ensure the charger is still plugged into your Treo 680.

    Your Treo 680 will then reset multiple times, and the Palm logo will appear onscreen. Allow the unit to reset until the language selection screen ("Press Center button for English") appears. Press Center to select English.

    The smartphone will then reset again, and the Palm logo will appear. Then you'll see "Use stylus to tap center of target". Go through this process to calibrate the touchscreen.
  9. Your Treo 680 is now updated.

    Perform a HotSync operation with your Windows Vista PC to restore the data you backed up at the beginning.

 

If you're having trouble with the update, see our troubleshooting guide.