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Palm Q1 2002 Revenues Total $214.3 Million, Up 30% Sequentially



Operational Improvements Achieved on Multiple Fronts

SYDNEY, Sept. 21, 2001 -- Palm, Inc. (Nasdaq: PALM) today reported revenues of $214.3 million for the first quarter of fiscal year 2002, ended Aug. 31, down 47 percent from the $401.0 million reported during the same quarter a year ago but up 30 percent from the $165.3 million reported in the fourth quarter of fiscal year 2001.

"While there is much yet to do, we made significant progress on key operational goals in the quarter despite continuing worldwide economic uncertainty and growing competition," said Carl Yankowski, Palm's chief executive officer. "We delivered revenue and gross margin within our target range and reduced our pro forma operating expenses by almost one quarter to match economic realities. We aggressively marketed our products, reducing channel inventories, and we recruited several senior executives in our solutions and platform organizations to build on Palm's leadership and exploit the promising long-term market for handheld computing.

"The Palm brand, customer satisfaction and loyalty continue to be robust," he said. "Our device and OS leadership remained strong over the quarter in the face of significantly increased competition."

(1) Pro forma net loss -- which excludes the effects of excess inventory and related costs/benefit (included in cost of revenues), amortization of goodwill and intangible assets, purchased in-process technology, separation costs, and restructuring charges -- totaled $38.7 million, or $0.07 per share, compared with pro forma net income of $23.9 million, or $0.04 per share, for the first quarter of fiscal year 2001. Pro forma net loss was 57 percent less than the pro forma net loss of $89.2 million, or $0.16 per share, reported in the fourth quarter of fiscal year 2001. Actual net loss for the first quarter of fiscal year 2002 was $32.4 million, or $0.06 per share, compared with net income of $17.3 million, or $0.03 per share, for the first quarter of fiscal year 2001.

Solutions Group Progress and Momentum
During the quarter, the group responsible for Palm(TM) branded handhelds, accessories and add-on hardware and software saw good progress and momentum on a number of fronts.

"We completed the global rollout of our new m500 family of handhelds and today introduced the m125 handheld, giving us the broadest and best price/value portfolio of handheld solutions in our company's history and, indeed, in the industry," Yankowski said. "Mobile individual professionals and enterprises find our new m500 family of products very attractive. This family features internal expansion through standards-based Secure Digital and MultiMediaCard media and external expansion with its Palm Universal Connector. It is gaining excellent momentum on corporate standards lists, and expansion cards are selling well. The m125 handheld also takes advantage of dual expansion, and we expect it will be appealing to first-time buyers, educators, students and customers who want to upgrade from earlier models."

The Palm m125 handheld lets people carry and share office-productivity and education software, eBooks, photos, short videos, extensive reference materials and extra memory. Customers also can attach add-on modules, such as collapsible keyboards, digital cameras and modems. It has an estimated U.S. street price of $249 and includes bundled software valued at more than $100.

"We also are encouraged by exciting new hardware and software from the Palm Economy that expands the capabilities of our products," Yankowski said.

For example, Xircom, an Intel subsidiary, is selling an 802.11b sled for wireless email access, wireless networking in enterprises and other enterprise application access. And Palm m500 series handhelds, which already could edit Microsoft Word files and Microsoft Excel spreadsheets using DataViz's valuable "in-the-box" Documents To Go(R) software, got an added advantage. The new version -- Documents To Go 4.0, which is being incorporated in the box for m500 series handhelds and also is available for download to existing m500 series handheld owners -- allows customers to display Microsoft PowerPoint presentations on their Palm handhelds, an industry first.

During the quarter, Palm shipped approximately 750,000 Palm branded devices, which brings cumulative shipments to more than 14 million.

Platform Momentum

Palm made five strategic announcements related to the Platform Solutions Group during the quarter. They are as follows:

• Announced that the Platform Solutions Group will be established by year-end as an internal subsidiary of Palm;
• Recruited David C. Nagel as chief executive officer of the group. He joined Palm this month from AT&T where he was chief technology officer as well as president of AT&T Labs;
• Launched the Palm OS(R) Ready Program, which lets silicon suppliers acquire a development license for the Palm OS platform for ARM-compliant technology. Participants include Intel, Motorola and Texas Instruments;
• Signed on a new licensee, AlphaSmart, which serves the education market; and
• Initiated steps to acquire the technology assets of Be Inc. and to hire its acclaimed team of software engineers.

In addition to these five moves, the company also has more than 170,000 registered Palm OS developers who have created more than 11,000 commercially available software applications and introduced more than 100 hardware add-ons. According to IDC's study in the United States, Palm Powered(TM) handhelds accounted for 77 percent of all personal digital assistants sold during the first half of 2001. Palm Powered smartphones are expected to account for nearly 60 percent of all smartphones sold by year end 2001.(1)

Palm's OS licensees also have enjoyed growth, creating an innovative and diverse range of Palm Powered solutions that address the entire spectrum of customer needs.

"Ours is the only operating system that spans the full range of mobile information devices, from entry-level mainstream handhelds to high-end multimedia/entertainment to smartphones," Nagel said. "This distinction makes excellent competitive sense and delivers a wealth of choices. Our single platform allows a customer or an IT manager to use the same software across all Palm Powered devices. For enterprise deployment, that means lower TCO [total cost of ownership] because training and support are easier, cheaper and faster. Applications, too, can be developed faster and more cost-effectively vs. the competition, which offers either narrow or splintered platforms.

"We believe the time and money savings in training, ease of use and application development are increasingly powerful incentives to choose the Palm OS," Nagel said. "We are moving aggressively to an ARM-based operating system that will be backward-compatible with existing applications. And we are preparing our OS to handle the demands of advanced multimedia and communications."

Summary

Palm remains very optimistic about how the market for Palm branded and Palm Powered handhelds can develop over time for consumers, mobile individual professionals, business, education and government.
"Current economic uncertainties aside, we know our solutions can access and hold important information, improve personal and professional productivity, enhance service to customers, satisfy IT managers overseeing enterprise systems, and keep people connected as well as entertained," Yankowski said. "Our focus during the just-ended quarter was on improving operational efficiencies, and the same goal will remain foremost in the current and future quarters. We intend to deliver shareholder value over time and believe we have the focus on innovation, the products, the talent and the hearty support from partners and customers necessary to be successful in this early but promising marketplace."

Safe Harbor Statement
This press release contains forward-looking statements within the meaning of the federal securities laws, including statements regarding the economy, competition, Palm's device and OS leadership, Palm's brand, customer satisfaction and loyalty, Palm's intentions and expectations regarding its current and future products and services, Palm's expectations regarding its Platform Solutions Group, Palm's intentions to acquire certain assets of Be Incorporated and to hire certain engineers, Palm's intentions and expectations regarding the Palm OS, Palm's expectations regarding the markets for its products and services, Palm's goal to improve operational efficiencies, Palm's intentions and expectations regarding delivering shareholder value and its success in the marketplace. These statements are subject to risks and uncertainties that could cause actual results and events to differ materially, including possible fluctuations in the demand for Palm's products and services, possible fluctuations in economic conditions affecting the markets for Palm's products and services, the ability to develop and consumer acceptance of new products and services, Palm's ability to compete with existing and new competitors and possible future price-cutting or other actions by Palm's competitors. A detailed discussion of other risks and uncertainties that could cause actual results and events to differ materially from such forward-looking statements is included in Palm's most recent filings with the Securities and Exchange Commission, including Palm's annual report on Form 10-K for the fiscal year ended June 1, 2001 and Palm's Registration Statement on Form S-4 filed on Sept. 10, 2001. Palm undertakes no obligation to update forward-looking statements to reflect events or circumstances occurring after the date of this press release.

INVESTOR'S NOTE: Investors can listen to a live webcast of Palm's Q1 2002 financial results conference call today at 2 p.m. PDT by logging onto the investor relations section of Palm's website at http://www.corporate-ir.net/ireye/ir_site.zhtml?ticker=PALM&script=2400. A digital replay of the conference call will be available for two weeks beginning today at approximately 6 p.m. PDT. The dial-in number for the replay is 877-519-4471 in North America; 973-341-3080 for international callers. The passcode for both is 2828713.

(1) Reflecting on the first half of calendar 2001, IDC estimated this month that the Palm OS share of the personal companion market in the United States is 77 percent. On a worldwide basis, IDC said the Palm OS share was 69 percent. For smartphones, which IDC calls converged mobile phones, the Palm OS is expected to account for 58 percent of the market in the United States and 19 percent worldwide by year end 2001.

NOTE: Palm OS is a registered trademark and Palm and Palm Powered are trademarks of Palm, Inc. Other brands may be trademarks of their respective owners.

        
        
        
          
                                    Palm, Inc.
            Pro Forma Condensed Consolidated Statements of Operations
    Excluding excess inventory and related costs/benefit (included in cost of
       revenues), amortization of goodwill and intangible assets, purchased
        in-process technology, separation costs and restructuring charges
                      (In thousands, except per share data)
                                   (Unaudited)

                                                  Three Months Ended
                                              August 31,     September 1,
                                                 2001           2000

    Revenues                                   $214,317       $400,976

    Costs and operating expenses:
      Cost of revenues                          155,360        247,513
      Sales and marketing                        65,547         76,001
      Research and development                   41,206         30,320
      General and administrative                 12,143         20,491

        Pro forma costs and
         operating expenses                     274,256        374,325

    Pro forma operating income (loss)          (59,939)         26,651
    Interest and other income, net                2,994         13,244

    Pro forma income (loss)
     before income taxes                       (56,945)         39,895
    Pro forma income tax
     provision (benefit)                       (18,222)         15,958

    Pro forma net income (loss)               $(38,723)        $23,937

    Pro forma net income
     (loss) per share:
      Basic                                     $(0.07)          $0.04
      Diluted                                   $(0.07)          $0.04

    Shares used in computing
     per share amounts:
      Basic                                     567,215        565,149
      Diluted                                   567,215        568,095


    The above pro forma amounts for the three months ended August 31, 2001
have been adjusted to eliminate excess inventory and related costs/benefit
(included in cost of revenues), amortization of goodwill and intangible
assets, separation costs, and restructuring charges.  The above pro forma
amounts for the three months ended September 1, 2000 have been adjusted to
eliminate amortization of goodwill and intangible assets, purchased in-process
technology and separation costs.
    A reconciliation of pro forma net income (loss) presented above with
Palm's net income (loss) as determined in conformity with generally accepted
accounting principles is presented on the following page.


                                    Palm, Inc.
          Reconciliation of Pro Forma Income (Loss) to Reported Results
                                  (In thousands)
                                   (Unaudited)

                                                 Three Months Ended
                                              August, 31     September 1,
                                                 2001            2000

    Pro forma net income (loss)               $(38,723)        $23,937

      Excess inventory and related
       costs/benefit (included in
       cost of revenues)                       (14,300)             --
      Amortization of goodwill
       and intangible assets                      2,910          5,235
      Purchased in-process technology                --            853
      Separation costs                              376          1,815
      Restructuring charges                       1,761             --
      Related income tax
       provision (benefit)                        2,961        (1,241)

    Net income (loss)                         $(32,431)        $17,275


    For the three months ended September 1, 2000, pro forma cost of revenues
includes $687 thousand, which is reclassified in Palm's Condensed Consolidated
Statement of Operations from cost of revenues to amortization of goodwill and
intangible assets.


                                    Palm, Inc.
                 Condensed Consolidated Statements of Operations
                      (In thousands, except per share data)
                                   (Unaudited)

                                                 Three Months Ended
                                              August 31,     September 1,
                                                 2001           2000

    Revenues                                   $214,317       $400,976

    Costs and operating expenses:
      Cost of revenues                          141,060        246,826
      Sales and marketing                        65,547         76,001
      Research and development                   41,206         30,320
      General and administrative                 12,143         20,491
      Amortization of goodwill
       and intangible assets (*)                  2,910          5,922
      Purchased in-process technology                --            853
      Separation costs                              376          1,815
      Restructuring charges                       1,761             --

      Total costs and operating expenses        265,003        382,228

    Operating income (loss)                    (50,686)         18,748
    Interest and other income, net                2,994         13,244

    Income (loss) before income taxes          (47,692)         31,992
    Income tax provision (benefit)             (15,261)         14,717

    Net income (loss)                         $(32,431)        $17,275

    Net income (loss) per share:
      Basic                                     $(0.06)          $0.03
      Diluted                                   $(0.06)          $0.03

    Shares used in computing
     per share amounts:
      Basic                                     567,215        565,149
      Diluted                                   567,215        568,095


    (*) Amortization of goodwill
         and intangible assets:
    Cost of revenues                             $1,379           $687
    Sales and marketing                              11            160
    Research and development                      1,520          5,075
    General and administrative                       --             --

    Total amortization of goodwill
     and intangible assets                       $2,910         $5,922


                                    Palm, Inc.
                      Condensed Consolidated Balance Sheets
                     (In thousands, except par value amounts)

                                               August 31,      June 1,
                                                  2001          2001
                                              (Unaudited)

    ASSETS
    Current assets:
      Cash and cash equivalents                $321,233       $513,769
      Accounts receivable, net of
       allowance for doubtful
       accounts of $10,708 and
       $14,899, respectively                     48,724        115,342
      Inventories                               115,409        107,813
      Deferred income taxes                     132,349        154,362
      Prepaids and other                         12,729         12,867

        Total current assets                    630,444        904,153

      Property and equipment, net               230,803        223,422
      Goodwill, net                              44,400         43,169
      Intangible assets, net                     14,688         19,090
      Other assets                               16,408         16,761
      Deferred income taxes                     131,361         90,656

        Total assets                         $1,068,104     $1,297,251

    LIABILITIES AND STOCKHOLDERS' EQUITY
    Current liabilities:
      Accounts payable                         $110,542       $238,235
      Accrued restructuring                      26,044         32,399
      Other accrued liabilities                 218,007        282,851

        Total current liabilities               354,593        553,485

    Non-current liabilities:
      Deferred revenue and other                 10,307          9,614

    Stockholders' equity:
      Preferred stock, $.001 par value,
       125,000 shares authorized; none
       outstanding                                   --             --
      Common stock, $.001 par value,
       2,000,000 shares authorized;
       outstanding August 31,2001,
       567,245 shares; June 1, 2001,
       567,215 shares                               567            567
      Additional paid-in capital              1,091,595      1,092,329
      Unamortized deferred stock-based
       compensation                            (12,742)       (14,929)
      Accumulated deficit                     (376,470)      (344,039)
      Accumulated other comprehensive
       income (loss)                                254            224

        Total stockholders' equity              703,204        734,152

        Total liabilities and
         stockholders' equity                $1,068,104     $1,297,251

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SOURCE  Palm, Inc.

About Palm, Inc.

Palm, Inc. is a pioneer in the field of mobile and wireless Internet solutions and a leading provider of handheld computers, according to IDC (December 2000). Based on the Palm OS® platform, Palm's handheld solutions allow people to carry and access their most critical information with them wherever they go. Palm(TM) handhelds address the needs of individuals, enterprises and educational institutions through thousands of application solutions.

The Palm OS platform is also the foundation for products from Palm's licensees and strategic partners, such as Franklin Covey, HandEra (formerly TRG), Handspring, IBM, Kyocera, Sony, and Symbol Technologies. Platform licensees also include Acer, Garmin, Nokia and Samsung. The Palm Economy is a growing global community of industry-leading licensees, world-class OEM customers, and more than 160,000 innovative developers and solution providers that have registered to develop solutions based on the Palm OS platform. Palm went public on March 2, 2000. Its stock is traded on the Nasdaq national market under the symbol PALM. More information is available at www.palm.com

Palm OS is a registered trademark, and Palm is a trademark of Palm, Inc. or its subsidiaries.





Palm, Palm OS, and Treo are among the trademarks or registered trademarks owned or licensed to Palm, Inc. Microsoft and Windows Mobile are either registered trademarks or trademarks of Microsoft Corporation. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.